Be Positive App
iOS App |Concept Project| 3 weeks
Role: UI Designer |UX Designer | Researcher
Tools: Figma | Miro | Trello | Adobe Illustrator | InVison
In present time there is bigger need for mental health services as 2020 has been very turbulent year with COVID-19 stress, heightened sense anxiety and loneliness.
Finding a way to bring positive thoughts back in your life is challenging.
CHALLENGE
Find a solution that encourages people to stay positive and generate a positive mind set.
INSIGHT
Keeping yourself motivated to keep your thoughts positive
DESIGN
Be Positive is an app that encourages users to follow a positivity plan and keep away from falling back.
METHODS
Research, User Interviews, Affinity Mapping, User Personas, User Journey Map, Sketching, Wireframing, Prototyping and Usability Testing.
RESEARCH GOALS
I started research with screener survey, to find users who are comfortable taLking about experiences and challenges that affect the positive thought process. Understand what mental health problems they face and how they deal with it.
Following the interviews I created affinity map to find patterns and themes in user behavior and Identified six themes. The insights from research as listed below.
Trusting the counseling service and treatment.
Acknowledging that you have an anxiety issue.
Cost of service is a big concern
Keeping yourself motivated to follow the treatment plan.
Recent events have caused more negativity in people’s lives.
MARIA
Fine arts student at Fairfield University CT, lost her mom when she was 12 years old. Often finds herself fighting her negative thoughts and is suffering from acute anxiety issues.
GOALS
To lead a healthy life.
A way to keep her thoughts positive.
A way she can keep track of her thoughts( both positive and negative) each day.
Help herself to overcome anxiety issue
Learn ways to calm her mind.
CHALLENGE
How might we help Maria keep her thoughts positive everyday and find her help plan that works for her.
DESIGN PROCESS
The research lead to designing a new
The research lead to designing a new app, Be Positive. To help people develop positive thoughts by following the personalized positivity plan. The goal of app is to help people overcome anxiety, depression and suicidal tendencies.
Following series of ideas and low-fi paper sketches the mid fidelity design was created. After user testing this design was turned into high fidelity. The idea is to keep the UI and UX clean, simple, easy and uncluttered so users find this as pleasant user experience.
Call Buddy
INSIGHT: People dealing with anxiety need immediate help.
FEATURE: Be Positive app's sign-up process is easy; it asks the user about two buddy's who will be the user's confidant (counselor or friend). They can reach out by clicking on the Buddy icon in the footer. This encourages users to talk to someone when they feel pessimistic and depressed.
2 Positivity Score
INSIGHT: Listening to your thoughts can help you understand your anxiety issues better.
FEATURE: Be Positive allows user to record their thoughts and the software analysis thoughts and offers a positivity score, ideal range 40-100, below 40 means high-risk case.
Based on the score, personalize the positivity plan
3 Positivity Plan
INSIGHT: People need a success plan that keeps them motivated towards positive thoughts.
FEATURE: Personal Positivity plan offers therapy, personal coaching with a therapist in person or online. With the help of guided coaching, self-care, and peer support. Maria is now on a path towards feeling better and finding practices that are right for her.
Reward Positive Behavior
INSIGHT: Positive thoughts should be encouraged by setting goals.
FEATURE: Positivity Check Based on the thoughts recorded, app generates the daily positivity score and reward points. When the user hits the milestone earning 2000, 5000, 7000 points, they get rewarded with a gift card of their choice.
PROTOTYPE
The link to the final Be Positive prototype is here.
USER TESTING
To test out the Be Positive app, two rounds of user testing were conducted on 5 different users.
Introduction: Your name is Maria, and you live in Connecticut. You need help with turning your thoughts positive to overcome anxiety issues.
Task 1: Sign in with your email, choose a counselor or confidant who you can call anytime you feel emotional stress.
Task 2: Using the voice option, say your thoughts on the app and check your positivity score.
Task 3: Check out your positivity plan and chose the option to calm down your mind.
Task 4: You have been following the positivity plan for the whole week; check your positivity reward on the app.
In the Final scorecard, an overall success rate of user testing by task was 100% for tasks #1,# 4. Still, task #2 was 86 people were confused about record and mike function, task #3 showed only 89% as all answers were similar.
NEXT STEPS
Design the Apple Watch wireframes of Be Positive. Adding a new feature to monitor heart rate and pulse and detect anxiety level, call user's buddy right away, diverting thoughts in a positive direction.
Integrate with my Fitness Pal app to utilize users' complete health data to prepare an even better positivity plan.
Enable advanced features where users and friends listen to each other's thoughts and provide support and story-sharing features.
CONCLUSION
It began with an idea about encouraging people to talk about their anxiety and find immediate help. There is a feeling of accomplishment as this app can actually help save people's lives. The app has the power to bring a change and making an impact.